Privacy Policy
Last updated: July 22, 2026
Information we collect
When you contact Serph Technologies, we may collect the information you provide, such as your name, company, email address, phone number, type of business, preferred contact method, and details about the business problem you would like to discuss.
How we use information
We use the information you provide to respond to inquiries, understand your needs, communicate about potential or active work, improve our services, and meet applicable legal obligations. We do not sell your personal information.
Website measurement and technical information
We use first-party, cookie-free event measurement to understand page visits and interactions with important links. These event records contain the page path, event type, an interface label, and a timestamp; they are not designed to identify individual visitors. Our hosting and security provider may process technical information such as IP address, browser type, device information, and security signals, and may set cookies that are necessary to protect and deliver the website.
How inquiries are submitted
Contact-form inquiries are sent directly to our website and stored in our hosted database so we can respond and maintain a record of the conversation. The form uses a hidden spam check, submission timing, and limited repeat-submission controls. We do not use inquiry information for third-party advertising.
Sharing and service providers
We may share information with service providers that help us operate our business, such as website hosting, data storage, email, customer relationship management, and professional advisers. These providers receive only the information reasonably needed to perform their services and are expected to protect it.
Data retention and security
We retain inquiries and related business records only as long as reasonably necessary to respond, manage potential or active work, resolve disputes, and meet legal obligations. First-party measurement records are used for aggregate site improvement and are retained only while useful for that purpose. We use reasonable administrative and technical measures to protect information, but no method of storage or transmission is completely secure.
Your choices
You may ask us to review, correct, or delete personal information you have provided, subject to legal and operational requirements. You may also ask us to stop nonessential communications.
Changes to this policy
We may update this policy as our website, services, and practices change. The updated date at the top of this page indicates the latest revision.
Contact
Questions about this policy may be sent to hello@serphtechnologies.com.